Responsible Gaming at 8WWW

What Does Responsible Gaming Actually Mean?

8WWW believes gaming should be a form of entertainment — not a source of income or the only way to unwind. Responsible gaming means staying aware of how much time and money you spend, keeping your mental wellbeing in check, and never letting gaming take priority over your everyday responsibilities.

Before playing on our platform, every player should know that all game outcomes are random (based on a Random Number Generator) and no strategy or past result can guarantee a future win. Only bet what you can afford to lose without it affecting your daily life.

How do you know if gaming is becoming a problem?

If any of the signs below apply to you, take it seriously:

• Chasing losses by betting more and more to win back money.
• Hiding your gaming habits from family or friends.
• Spending more time or money on gaming than you planned.
• Spending money on gaming instead of paying bills, food, or other essential expenses.
• Feeling restless, irritable, or anxious when you're not playing.
• Neglecting work, studies, or family responsibilities.
• Taking loans or borrowing money from others to fund your gaming.

These signs are not a sign of weakness. Recognising them early makes it easier to get help in time.

What limits can you set on 8WWW?

We provide several tools to help players manage their own gaming. You can activate these through your account settings or via live chat.

Lowering a limit takes effect immediately. Requests to increase a limit will not take effect for at least 72 hours — this delay is intentional, so decisions aren't made in the heat of the moment.

How to set up Self-Exclusion?

Self-exclusion means blocking gaming on your account for a set period or permanently. During this time, you will not be able to log in and no bonus offers will be sent to you.

• 1

  Go to live chat or account settings

  Type "Self-Exclusion" in our 24/7 live chat, or go to the "Security" section in your account settings.

• 2

  Choose the exclusion duration

  Pick from 30 days, 60 days, 6 months, 1 year, or permanent exclusion — whichever suits you.

• 3

  Confirm your request

  A confirmation message will be sent to your registered mobile number. Follow the instructions in that message to confirm.

• 4

  Exclusion takes effect immediately

  Once confirmed, your account will be locked straight away. To reactivate it after the period ends, you will need to contact our support team.

Protecting children and minors

8WWW strictly does not allow anyone under 18 to open an account or play. If there are children or teenagers in your home, please take the following steps:

• Use a password or biometric lock on your device so children cannot access your account.
• Install parental control software on your browser for gaming sites (such as Net Nanny or Qustodio).
• Do not leave your device unattended while you are logged in.
• Never share your login details with anyone in your family.

Age is verified during our registration process. Even so, if you suspect a minor has opened an account, contact us immediately via live chat — we will investigate without delay.

Check in with yourself while you play

Session Alert (Reality Check)

You can set up automatic break reminders at regular intervals (for example, every 30 minutes). The reminder will show how long you've been playing and how much you've deposited or withdrawn. To turn this on, go to the "Gaming Limits" section in your account settings.

Cooling-Off Period

As a lighter step before full self-exclusion, you can temporarily close your account for anywhere from 24 hours to 30 days. During this time, login is completely blocked, but your account is not deleted.

Questions to ask yourself

• How much have I spent on gaming in total this month?
• When was the last time I had a session that actually ended in profit?
• Is gaming taking up more time than family or work?
• Do I turn to gaming when I'm feeling low or stressed?

Answering these questions honestly makes it easier to spot a problem at an early stage.

Where to get help?

Alongside 8WWW's own support, you can also reach out to independent organisations:

For professional mental health counselling on gaming addiction in Bangladesh, contact the national mental health helpline Kaan Pete Roi. The service is completely confidential and free of charge.

8WWW Responsible Gaming – Common Questions